Satisfaction survey

This tool analyzes, among other aspects, the shopping experience of the user and its valuation of your services and facilities.

The data extracted will allow you to draw conclusions that will help you to develop better market strategies.

General functionality:

Our surveys can be shown in different ways:

• Totem located on the facilities
• User mobile devices accessing with QR codes
• Plugins in websites

Customizing Surveys

Define the questions and the locations where they will be performed.

Consultation of general or particular statistics for each location

Different types of statistics: By type of valuation, by locations, by periods of time (Daily, Weekly, Monthly ...), hourly distributions, etc.

ACTAIS® Survey Backoffice

Personalized consultation of the details of each vote from the ACTAIS® Survey.

Generating alerts for BackOffice users

Users will be able to receive notifications whenever configurable conditions are fulfilled from the BackOffice as the index of satisfaction of a location descends of a set value, each time that evaluations of a certain type are received, etc.

Reporting

Get conclusions from the data extracted from the surveys.

Platform for the remote monitoring and control of electrical and electronic equipment and computer rooms, venues, stations, buildings and assorted infrastructures.

Centralises and integrates in a single application the display, programming of tasks and management in real-time of remote devices such as:

• Automatic doors, turnstiles, roller blinds, barriers and other locking mechanisms
• Lighting
• PIR movement sensors, temperature...
• Switchboards
• Alarms
• Others

Removes the need for human intervention in repetitive operations to open and close gates, switching lighting systems on or off etc. while ensuring the centralised supervision of unmanned locations by a single operator. The activation of alerts allows faults to be detected instantly owing to device failure, incomplete tasks or out-of-range values, improving the response time for the solution of problems.

Our control hardware installation enables the development of custom drivers to integrate elements with specific features already installed at the facilities. ACTAIS® Automation, as part of the ACTAIS® system designed for the security and management of facilities, has additional modules for access control, presence control, inspection rounds, waste plants, etc.

Ecocomputer S.L. cumple con todos los requisitos para contar con los siguientes certificados de Cisco en España:

• Select Certified Partner in SPAIN (Socio Selecto Certificado)
• Small and Midsize Business Specialization in SPAIN (Especialización en Pequeñas y Medianas Empresas)

Con estas especializaciones, Ecocomputer S.L. demuestra que tiene la capacidad de proporcionar soluciones Cisco sofisticadas y con valor añadido a través de su capacidades de venta, habilidades tecnológicas y ofertas de servicios.